7 soft skills recruiters value during uncertain hiring times

The pandemic has created radical changes in the way we work. Hiring the right employees, who can not only survive but also thrive during these unprecedented times, has become even more critical. While technical and functional skills are still as important as ever, recruiters and hiring managers have also been seeking candidates who have specific transferable soft skills that are especially relevant during this time when the workplace as we know it has undergone such a radical transformation. Emotional Intelligence The ability to read situations and approach them with sensitivity is now absolutely critical, especially for team leaders, because “customers and colleagues are balancing so many competing demands in their personal and professional lives,” according to Amanda Georgoff, regional vice president of sales at SalesLoft. With face-to-face contact reduced, executives have to be able to pick up on the nuances of Zoom calls or Slack messages to ascertain employees’ struggles that affect productivity, according to Sean Walker, partner at the Bowdoin Group, an executive search firm. You can demonstrate emotional intelligence during your interviews by weaving in concrete, personal examples of how you changed your work approach with others based on what you ascertained was happening behind the scenes in their lives. Resilience Resilience is also critical to managing stressful situations. “We’re living in a world that can be disrupted at any moment, and those who demonstrate resilience will pull us forward faster,” says Robin Stenzel, chief solutions and talent officer at Outmatch, a talent decision platform. Therefore, hiring managers are now looking for candidates who have displayed optimism in the face of challenge, especially since the pandemic placed many people in front of many uncertain situations. The ability to adapt, learn, and work toward a successful transition has been a key factor in hiring, according to Sheila Ryan, chief people officer at Clear Capital, a financial technology and real estate valuation company. A way to demonstrate resilience to a hirer is to share specific examples in your cover letter or résumé of stressful situations you were in, the actions you took in response, and the ultimate result of those actions. Empathy While separating your work life from your personal life has always been tricky, the pandemic has made this separation nearly impossible. Whether caring for a loved one sick with COVID-19, working remotely while home-schooling, or dealing with the income loss from a partner’s unemployment, being sensitive to our colleagues’ challenges can make a huge difference to employee morale, retention, and productivity. Read More …

Gen. Charles Q. Brown Jr., America’s first Black Air Force chief, on race, tech, and the trouble with AI

General Charles Q. Brown Jr. became the first Black chief of staff of the Air Force during a perilous moment for the United States. In the time between Brown’s nomination and his unanimous confirmation by the Senate, George Floyd died under the knee of officer Derek Chauvin on the street in Minneapolis. While angry protests and a national reckoning over race unfolded around the country, Brown made the difficult decision to speak out with unusual frankness and depth of feeling for a military leader. “I’m thinking about how my nomination provides some hope but also comes with a heavy burden,” he said in a video addressed to Air Force personnel. “I can’t fix centuries of racism in our country, nor can I fix decades of discrimination that may have impacted members of our Air Force.” [Photo: U.S. Air Force] Brown also entered his role as the U.S. was navigating a rapidly evolving global threat environment. The four-star general spent a good part of his career leading the Air Force’s fight against nonstate terror groups, chiefly ISIS, in Iraq and Afghanistan. But now the U.S. is increasingly threatened by major state actors, mainly a resurgent Russia and emergent China. These new opponents may attack in ways that aren’t necessarily addressable using fighter planes and missiles. It’ll be Brown’s job to oversee the Air Force’s shift in investment away from legacy platforms and toward technologies that will allow the U.S. to compete in the battle theaters of the future. I spoke to the general about these emerging threats, the Air Force’s work with U.S Read More …

The simple reason tech CEOs have so much power

Coinbase’s plan to go public in April highlights a troubling trend among tech companies: Its founding team will maintain voting control, making it mostly immune to the wishes of outside investors. The best-known U.S. cryptocurrency exchange is doing this by creating two classes of shares . One class will be available to the public. The other is reserved for the founders, insiders and early investors, and will wield 20 times the voting power of regular shares. That will ensure that after all is said and done, the insiders will control 53.5% of the votes . Coinbase will join dozens of other publicly traded tech companies —many with household names such as Google, Facebook, Doordash, Airbnb, and Slack—that have issued two types of shares in an effort to retain control for founders and insiders. The reason this is becoming increasingly popular has a lot to do with Ayn Rand , one of Silicon Valley’s favorite authors , and the “myth of the founder” her writings have helped inspire Read More …

The Air Force is using this mental health service to help with stress

The pandemic has been stressful for everyone, and that includes members of the military. In the past two years, suicide rates among active military service members have gone up 15%. The military has long offered resilience training and access to therapy, but in 2020, the Air Force decided to take a different course of action. It began offering an innovative mental health platform called NeuroFlow to make care more accessible and to track how members were doing, so it could intervene if it seemed someone was a risk to themselves. “It is known throughout the mental health community that the Department of Defense is experiencing a spike in suicides at an alarming rate,” says Durel Williams, a Master Sergeant in the U.S. Air Mobility Command, where he’s responsible for 2,800 security forces members. Of those, 600 have signed up for NeuroFlow, which tracks fitness, sleep, well-being, loneliness, depression, alcohol use, and anxiety. It also offers tools for emotional regulation, like guided meditation, journaling, and video and written resources. All of this data becomes part of a user’s electronic health record. Artificial intelligence will then alert clinical staff about people who seem at risk. So far, 12 people have been flagged as at-risk, and in one instance a person was stopped from harming themselves. [Photo: courtesy of NeuroFlow] Military members can sign up for the app anonymously. Their data is also shared only with healthcare providers, not management. If they are flagged for any reason, a care coordinator gives them a call to check in on them and see if they need more help. Before this pilot with NeuroFlow, the military offered mental health care through traditional talk therapy and resilience training. Williams has been working as a resiliency trainer for the last 10 years, giving people tools to help them rebound from a difficult situation. However, accessing care is complicated. In order to see a therapist, service members are removed from duty, which is extremely stigmatizing. However, Williams says, it is a necessary step. “Their duty is to secure and protect, and they are on an arming roster where every day they’re expected to be able to pick up their weapon and go to work. Read More …

Hulu’s WeWork doc tries to recapture the energy of the 2019 saga

In fall 2019, the story of WeWork’s Icarian plummet —from the startup destined to change the way we work and live to the laughing stock of Wall Street—played out with all the drama you’d expect when at its center are a messianic CEO and a Japanese billionaire enabling his reckless whims. As you may recall, former WeWork CEO Adam Neumann had a vision of creating a culture of communal workspaces that was turbocharged by SoftBank CEO Masayoshi Son investing more than $10 billion in WeWork with a mandate to Neumann to think bigger. WeWork soared to a $47 billion valuation and was on the precipice of going public until its prospectus raised a sea of red flags —from the company reporting $900 million in losses and $47 billion in lease obligations to Neumann’s wife, Rebekah, being granted the power to name his successor should anything happen to him. It was a tale of staggering hubris, lavish excess, and toxic leadership that became catnip for a storm of media coverage. Indeed, in today’s insatiable market for content for video streaming and on-demand audio, the WeWork saga inspired a flurry of deals to turn this story into tragedy, farce, or a bit of both. Last year there was Wondery’s deep-dive podcast miniseries WeCrashed , and New York Magazine contributor Reeves Wiedeman published the book Billion Dollar Loser. Yet to come is the book The Cult of We from Wall Street Journal reporters Maureen Farrell and Eliot Brown, which is being adapted into a limited series with Succession breakout star Nicholas Braun. Another forthcoming book, about SoftBank, from Fast Company contributor Katrina Booker, was fast-tracked for a TV series from Blumhouse. An Apple TV Plus limited series starring Jared Leto and Anne Hathaway as the Neumanns has also been announced Read More …